Encountering a “Brother printer in error state” message can be frustrating, especially when you’re in the middle of printing an important document. Fortunately, this issue is common and can be resolved using a few simple troubleshooting steps. Below, we’ll explain the causes of this issue and provide methods to fix it.
Causes of the Brother Printer Error State
Understanding the root cause of the issue can help you quickly resolve the problem. Here are some common reasons for a Brother printer to show an “error state”:
- Weak or Unstable Wi-Fi Connection: If your printer is wireless, a weak or unstable connection can trigger an error.
- Paper Jams or Misaligned Paper: Physical obstructions in the paper tray can cause printing issues.
- Empty or Low Ink/Toner Cartridges: Low ink or toner levels can prevent printing and lead to an error state.
- Outdated or Corrupt Printer Drivers: Printer drivers that are outdated or damaged can interfere with the printing process.
- Printer Needs Updates or Fixes: Sometimes, a simple update or fix is required to resolve the issue.
Now that you know the potential causes, let’s dive into the methods to fix the issue.
How to Fix Brother Printer in Error State
Method 1: Check Internet Connection
- For Wireless Printers: Ensure your printer and computer are connected to the same Wi-Fi network. A weak or fluctuating signal can cause connectivity issues.
- Action: Check your router and ensure it’s functioning correctly. If needed, reboot your router for a stable connection.
Method 2: Check Printer Has Ink and Paper
- Action: Open the printer and check for any paper jams. Make sure your printer has enough ink or toner cartridges and that they are properly installed. Replace any empty cartridges if necessary.
- Tip: Always use genuine Brother cartridges for the best performance.
Method 3: Restart Your Printer
- Action:
- Turn off your printer using the power button.
- Unplug the printer from the wall outlet.
- Wait for about 30 seconds, then plug the printer back in and turn it on.
- Also, restart your computer to refresh the connection between your printer and computer.
Method 4: Update Your Printer Driver
Outdated or corrupted printer drivers can cause errors. To fix this:
- Open Control Panel and search for Device Manager.
- Expand the Printers section.
- Right-click your Brother printer and choose Update Driver.
- Allow Windows to search for updates automatically or visit Brother’s official website to download the latest drivers.
Method 5: Use Windows Troubleshooting Tool
Windows includes a built-in tool to help resolve printer issues:
- Open the Start Menu and go to Settings.
- Click on Update & Security > Troubleshoot.
- Select Additional Troubleshooters.
- Click on Printer and then select Run the troubleshooter.
- Follow the on-screen instructions and restart your computer and printer after the troubleshooting process.
Method 6: Restart the Print Spooler
The Print Spooler is a service that manages print jobs. Restarting it can help clear any errors:
- In the Search Bar, type Services.
- Right-click Services and select Run as administrator.
- Scroll down and right-click on Print Spooler. Select Stop.
- Wait for 30-60 seconds, then right-click on Print Spooler again and select Start.
- Restart your computer and printer to complete the process.
Method 7: Reset Brother Printer
If none of the above methods work, resetting your Brother printer can often fix the error state:
- Open your printer’s cover to expose the toner and drum.
- Turn off the printer.
- Turn the printer back on and press the Go button until the toner, drum, and paper lights illuminate.
- When the lights turn off, press the Go button ten times.
- Your printer will reset, and this should fix the error state.
Conclusion
Dealing with a Brother printer in an error state can be frustrating, but with the troubleshooting steps provided in this guide, you should be able to resolve the issue quickly. Whether it’s a connectivity problem, low ink, outdated drivers, or a paper jam, these methods will help restore your printer to its normal functioning state.
Follow the steps, fix the error, and enjoy smooth printing once again!
